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“Wonderful Pet Friendly Hotel”
We were traveling out west with our little Boston Terrier this summer and picked the Hotel Encanto de Las Cruces out of the AAA Pet-Friendly Travel Guide without any other knowledge of the hotel. We were more than pleasantly surprised by the hotel and its friendly staff. Since we were traveling with a pet, we had to stay on the ground floor (next to the pool, which wasn't a problem at all). The room we were given was very nice, although there was an issue with the AC, but the hotel staff provided us with a fan that worked nicely for the one night we were there. The food at the hotel's restaurant is excellent--I recommend the chili-rubbed filet mignon for dinner. And you get a complimentary breakfast coupon for your stay--which includes an omelet bar. We got some bang for our buck here, considering our stay was only $10 more than the previous night's in a crappy LaQuinta.
CapeFearTraveler | Wilmington, NC | August 2010 | As seen on Tripadvisor
“Love this hotel”
This hotel is fantastic! Its very elegant and quite nice. This is my second time staying and needless to say I won't stay any where but here! I love this fantastic, friendly place. There is a club located down stairs away from the rooms that is hoppin! We had so much fun and didn't even have to step foot out of the hotel. The restaurant inside the hotel is good as well. A little pricey but worth it. I highly recommend staying here to anyone!!!!
dearmama | Lovington, New Mexico | May 4, 2010 As seen on Tripadvisor
“Rivals Disneys level of Service”
Every interface with every employee of this facility from your check in at the front desk to your encounters with the waite and housekeeping staff provides a warm receptive environment that I have only encountered in Disney resorts. I have stayed here four times and each time I am here I enjoy myself. The food is great and you cant say that about Disney. I don't work very many places where I say "I've got to bring my family here." but I've got to bring my family here. Good job Encanto !
tlc1588, Seattle | March 2010 As seen on Tripadvisor
Meeting & Event Planner and Attendees Comments
.....the folks attending our annual reunion were very impressed by the hotel and especially the staff in all areas. Chris Cruz was excellent to work with while planning this event that we hosted for folks from 15 different States. All front desk assistance, the folks in the cafe, excellent service by all.
David & Lucia Turner | September 2010
On behalf of Sapphire Energy, Inc., I wanted to thank you and the entire Hotel Encanto staff for the excellent service you provided during our visit to Las Cruces for the week of July 12. Your staff went above and beyond for us, from the welcome packages in our rooms, to providing the use of your van for our transportation needs, to providing the meeting room for us for an additional day. The overall experience was wonderful, and we are very happy to have developed such a great working relationship with you. Our Executive Staff and Board of Directors were very impressed with the service we received, and our President, CJ Warner, in particular expressed her pleasure with how well everything was run and how well your staff treated us. You truly went above and beyond. I look forward to our next visit, and to doing business with Hotel Encanto in the future.
Rebecca White, Ph.D., Scientific Operations Mgr | Sapphire Energy, Inc., San Diego | July 2010