New Mexico Hotel Reviews - Customer Testimonials

Hotel Albuquerque Lobby
Grand Lobby with Southwestern Design Hotel Albuquerque at Old Town


Testimonals from happy guests and clients

We love our guests and our guests love us. Here’s just a sampling of the rave reviews we get about all of our properties on a regular basis. For additional New Mexico hotel reviews, check out our properties listings on TripAdvisor and Google+. If you have stayed at our property we’d love to hear from you, so send us a note on TripAdvisor or Google+. 

“It seems like I am at some event at Hotel Albuquerque almost every week and I just wanted to drop you a note and thank you for letting our firm be a part of creating a place that has become one of Albuquerque's great ‘living rooms’...your staff provides great service...great food...the facility is perfectly maintained and your vision to create a place that is ‘uniquely’ New Mexico has provided a sense of pride and ownership for all who attend events and gatherings at the Hotel Albuquerque.” Dale R. Dekker, AIA, AICP – Principal Dekker/Perich/Sabatini

Overall we could not be happier with our wedding. Our guests had an amazing time and the staff was so helpful. The groom and I especially appreciated the room upgrade for our stay. We’ll definitely be back for many visits in the years to come.” A. Hammond, Wedding at Lodge at Santa Fe

Loggia at Hotel St. Francis
Loggia Patio Hotel St. Francis, Santa Fe

“I would be very remiss if I didn’t thank you for all your advance advice and planning for us for our trip to your fair city last month – we had a wonderful time, and actually began planning our return trip to Santa Fe next year on the flight back to Baltimore! And we of course will stay at the Hotel St. Francis when we return. We were really enthused by the visit to Abiquiu and Ghost Ranch, and we plan on spending more time there next time as well – again, thank you for everything, all of your good help was very, very much appreciated!” Victor P. Baltimore, MD Letter to our Hotel St. Francis Concierge

“My wife and I booked the services of Hotel Albuquerque for our wedding recently and could not have been more pleased. The bar service was quick and professional, all while being friendly and courteous to our guests. In regards to the quality of food, there were nothing but rave reviews from our guests. Many guests mentioned that our event was the best wedding they had ever been to- Hotel Albuquerque’s quiet efficiency being a major contributor to such commending statements.” J. Collins Wedding at Hotel Albuquerque

“The walking tour of Santa Fe was great. I thought I knew Santa Fe pretty well, but the walking tour was excellent and I learned several things I did not know. It was the highlight of our trip.” Barry P. Las Cruces NM guest at Hotel Chimayo de Santa Fe

“Thank you for making our dream day perfect. Not only were you proficient, but amazingly personable! I cannot stop thinking about it! We could not have asked for better service than what you provided. All of the out of town guests got their very first taste of Santa Fe, the culture, and food all in one stop-The Lodge at Santa Fe. Boy, did they fall in love! Everything was so beautiful!!! Everything we wanted!!!! You made us feel as if our day was the most important day of your life.” Loni S. Wedding at Lodge at Santa Fe


Wedding photo by David Quintanilla
Wedding at Southwestern Chapel Lodge at Santa Fe

“I have received numerous compliments on how beautiful the grounds were, how delicious the food was and how friendly and helpful the staff was. From check in to check out – nothing but positive feedback. We will be recommending Hotel Albuquerque to our family and friends. You all helped in making our special day one we will not forget.” Karen S. Wedding at Hotel Albuquerque at Old Town

"Our reunion at Hotel St. Francis was wonderful (50 years ago we were all college freshmen in Massachusetts, many of us coming from distant places like TX and Montana and feeling very out of place)... and your hotel and staff were VERY much a part of our peaceful and relaxed stay. In addition, everyone loved the breakfasts AND the dining room staff...” Diana L. Reunion at Hotel St. Francis

“I loved staying at Nativo Lodge, I have told all my friends and everyone on Facebook how excellent your service and food was. The Rooms were so clean, I loved the bed especially.Angie S. guest at Nativo Lodge from Colorado

“Very efficient, from the first call to the finish, very accommodating. User friendly during a difficult time; we’d definitely use you again.” Memorial service for M. Romero at the Lodge at Santa Fe

“The staff did an outstanding job handling every detail. I’ve received rave reviews about how beautiful the tables looked and how wonderful the buffet was.M. Mooney, Annual Event at the Lodge at Santa Fe