Safe Escape

Heritage Hotels & Resorts has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff.

Seal - the Heritage Seal is placed on your guest room door to show your room has been cleaned and no one has entered

Amenities - disposable amenities are available upon request

Focus on limited contact - Heritage utilizes Blue Water Linen, a state of the art automated laundry facility. Our linens and terry are laundered through a 14 step cleaning system that sanitizes at the highest level in the industry

Enhanced disinfection in place across all spas, fitness centers, and high touch areas in public spaces and guest room spaces

Employee training focused on safety training including social distancing awareness, correct cleaning procedures, and PPE equipment protocols

Social distancing seating at restaurants, bars, meetings, and public spaces will be indicated for enhanced protection

Cleaning products - CDC approved

Accessibility to sanitizing stations at entrances and high traffic areas

Prior to arrival, guests will be asked their personal preference on service interaction

Enhanced cleaning of the air handling systems with regular maintenance and filter changes